Refund policy

REFUND POLICY

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Returns

If you would like to return an item(s) to Jing Soda, please contact us first!

-Items returned without prior contact may not be properly identified and this may either prolong or nullify your refund.
-Eligible return items must be received by our warehouse within 45 days of purchase.
-Any items shipped to an improper address due to failure to contact us for return information are not our responsibility to refund or reship.
-Returned product(s) will be fully inspected and evaluated before a refund is issued.
-Please follow exact directions provided by Customer Support in order for your refund to be received and processed appropriately and timely.
-A $3.75 return fee will be deducted from credit card/PayPal refunds on eligible product returns. If you opt for a store credit instead, this fee will be waived.

Please see our Return Policy page for complete Return Policy Details.

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